During the school holidays we had to close our indoor pool to the public for one week to repair some water features that were becoming hazardous.
We realised that after a day or so there was an opportunity to carry out some detailed cleaning of our rafters and massive air ducts. This area is impossible to clean during normal operations. We attempted to wash them down using hoses but to no effect.
So on the off chance and at very short notice we contacted Dunbar Services thinking that they would be too busy to even come on site and look at the job.
Not only did John come straight out but he had a crew on site the next day with scissor lifts to reach the duct work which is several metres above the empty pool floor. It was a bit a tricky job as the pool floor sloped in a number of directions.
John’s crew worked into the night to get the bulk of the work done as we were on a pretty tight schedule and when we came in the following day we were delighted with the end result. However, John thought it could be better, so he broke out the spray paint and touched up all of the air louvers.
We were really impressed with the service we received and the attention to detail. As it turned out we finished the project with 2 days to spare.
We have had a long term association with Dunbar Services and they have always delivered but on this particular occasion they went above and beyond.
Great company, great service.
